As a young leader, there was one thing I valued above all else: harmony. I truly believed that if I modeled positivity for my team, we’d nurture a culture of cohesion, completely free of conflict. It sounds like paradise, but in reality, it’s more like Narnia: a mythical land that existed only in my imagination. It turns out that all my efforts to preserve the peace had left issues simmering beneath the surface. I’d inadvertently created an environment where it wasn’t ok to express dissent, voice opposition, or even raise a potential problem. The team sensed that I wouldn’t—or couldn’t—deal Read more.




